Dear consumers, if you have a problem with a product you bought from us, such as:
1. You don't like it or you are not comfortable with it: You have the right to return the unused product within 30 days and we will refund you the money. You are responsible for the shipping costs when you return the product.
2. The size does not fit you or the product is damaged during transport: - You have the right to return the unused product, we will send you another, the same product and, if you wish, a larger or smaller number or the same product without damage.
- If you want to return the product, you must do so within
14 days from the date of receipt in the original undamaged packaging with the invoice, all of which are packed in the same way as when you received them.
- Please do not stick or write on the item's original packaging.
- Send your return to the post office, DPD, FedEx, DHL, UPS or another shipping service.
- We bear the shipping costs for returning the goods.
- Use the following delivery address:
Walk Like A Pro GmbH Anglikerstrasse 15 5610 Wohlen 3. Personal return of goods to our logistics centre: - You also have the option of returning your order personally to our warehouse at the following address:
Walk Like A Pro GmbH Zentralstrasse 34 5610 Wohlen - Call us before you come so that we can make an appointment for you:
+41 (0) 79 753 43 10. - Please note that returns in shops can only be accepted in undamaged original packaging and with a receipt.
- More information can be found in our general terms and conditions.
4. International orders: - If the customer received the desired item with a factory error, if we sent the wrong color or size, in that case we bear all the costs. The customer can return such product back to us and get their money back. We bear the cost of postage.
- If the customer ordered a size or color that does not suit him, we can exchange and send him a new item, but all postage costs are borne by the customer: returning the item to us and sending it to him again.
User
Favorites