We ship our products within Switzerland and Liechtenstein, as well as internationally to countries around the world. Shipping and quality control are handled by the designated person in our warehouse, and processing time varies depending on the size of the order.
All orders are processed within 1–3 business days (excluding Sundays and holidays) after receipt of the order. Please note that processing times may vary during periods of high order volume. Custom-made items or large orders may require a longer processing time.
We ship domestic orders (including Liechtenstein) via Swiss Post and DPD.
We ship international orders quickly and efficiently via FedEx.
Delivery times vary depending on the shipping method and destination country.
National Shipping (Switzerland & Liechtenstein)
Shipping costs: CHF 7.90 for orders under CHF 89.00. Shipping is free for orders of CHF 89.00 or more. Delivery takes approximately 3–4 business days.
International Shipping
Shipping costs: CHF 11.90 for orders under CHF 139.00. Shipping is free for orders of CHF 139.00 or more. Delivery takes approximately 5–7 business days.
Please note that no deliveries are made on Sundays or holidays. Delivery delays due to external circumstances, such as customs clearance, are beyond our control.
We have no shipping restrictions - we ship worldwide.
Once your order has been shipped, you will receive a tracking number via email, which you can use to track the status of your order at any time.
If your package arrives damaged or is lost in transit, please contact us immediately at support@walklikeapo.ch
Damaged Items: Please send us photos of the damaged items and the packaging so we can find a solution.
Lost packages: If your order has not arrived 7 days after the estimated delivery date, please contact us. We will check the status with the shipping carrier and, if necessary, arrange for a replacement shipment or refund. We will assist you in filing a claim with the shipping carrier and will strive to find a satisfactory solution.